Understand how we ensure your Factor bike is delivered safely and efficiently.
Factor ensures your new bike arrives safely and promptly:
- Shipping Partners: We use reputable carriers like FedEx and DHL for global shipping
- Packaging: Bikes are carefully packed to prevent any damage during transit
- Tracking: You'll receive a tracking number to monitor your shipment
- Insurance: All shipments are fully insured against loss or damage
- International Shipping: We handle customs documentation for smooth international deliveries
- Delivery Times: Typically 5-10 business days, depending on your location
- Free Shipping: Available on complete bike purchases to many countries
For specific shipping information to your location, please check during the checkout process or contact our sales team.