Learn about the comprehensive lifetime warranty that comes with every Factor bike.
Factor stands behind the quality of our bikes with a comprehensive lifetime warranty:
- Coverage: Frames and forks are covered against manufacturing defects for the lifetime of the original owner
- Eligibility: Warranty applies to the original owner with proof of purchase
- Limitations: Normal wear and tear, improper assembly, and crash damage are not covered
- Claims Process: Contact your Factor dealer or our support team to initiate a warranty claim
- Crash Replacement: Discounted replacement offered for non-warranty damage
For full warranty details and terms, please refer to the warranty documentation provided with your bike or contact our support team.