---
title: Understanding Factor Bikes' Lifetime Warranty
description: Learn about the comprehensive lifetime warranty that comes with every Factor bike.
---
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# Understanding Factor Bikes' Lifetime Warranty
## Learn about the comprehensive lifetime warranty that comes with every Factor bike.
Factor stands behind the quality of our bikes with a comprehensive lifetime warranty:
- **Coverage:** Frames and forks are covered against manufacturing defects for the lifetime of the original owner
- **Eligibility:** Warranty applies to the original owner with proof of purchase
- **Limitations:** Normal wear and tear, improper assembly, and crash damage are not covered
- **Claims Process:** Contact your Factor dealer or our support team to initiate a warranty claim
- **Crash Replacement:** Discounted replacement offered for non-warranty damage
For full warranty details and terms, please refer to the warranty documentation provided with your bike or contact our support team.
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